Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
7.8
Location
10.0
Service
9.8
Dining
6.8
Guest reviews
8.2/10
based on 5 reviews
4.5/5
based on 434 reviews
8.8
8.8/10based on 96 reviews
#3 of 10 hotels in Baqueira based on Tripadvisor
Joey
United States of America,
December
2024
8.4/10
I had a fantastic skiing weekend with my family at this hotel. The service from the staff was truly exceptional, making our stay very enjoyable. The hotel is modern and well-located near the chairlift, but I did hear some complaints about the breakfast being busy and the pool being a bit cramped. Overall, it was a wonderful experience with a few minor drawbacks.
Rooms
9.0
The rooms were very spacious, clean, and comfortable, which worked perfectly for my family.
Service
10.0
The staff was incredibly helpful and attentive, assisting with everything we needed throughout our stay.
Location
10.0
The location was brilliant, just a 100-meter walk from the chairlift to the ski base.
Dining
7.0
Breakfast was great with many options, but it did get quite busy during peak times.
Facilities
6.0
The facility offered a decent pool area, but it felt a bit small during busy times.
David
United States of America,
September
2024
8.8/10
I recently spent a skiing weekend at this hotel, and I can’t rave enough about the service—it was exceptional! The staff went above and beyond to help us with every little detail. The hotel itself is modern and clean, and the spacious rooms were very comfortable. The location is perfect, with the chairlift just a short walk away. However, the breakfast could use some improvement, as it felt a bit crowded. Overall, a great experience that I would recommend to families.
Rooms
9.0
The rooms were spacious, clean, and very comfortable for our family.
Service
10.0
The service was outstanding, with staff who were attentive and truly helpful.
Location
10.0
The hotel is ideally located just 100m from the chairlift, making it very convenient for skiing.
Dining
7.0
The breakfast had a good variety, but it was quite busy and could be better organized.
Facilities
8.0
The spa had great massage services, which were a delightful treat after a long day on the slopes.
Edward
United States of America,
August
2024
9.2/10
I had a fantastic skiing weekend with my family at this hotel. The service was exceptional; the staff went above and beyond to help with everything. The rooms were spacious and comfortable, and the breakfast offered plenty of options. However, there was a bit of noise from children in the common areas that detracted from the experience. Overall, it was great, especially with the chairlift being so close.
Rooms
9.0
The rooms were spacious and comfortable, providing a great space for my family.
Service
10.0
The staff were brilliant and very attentive, helping with all our needs during our stay.
Location
10.0
The location is perfect, just a 100-meter walk to the chairlift, making it very convenient for skiing.
Dining
8.0
Breakfast was great with lots of choices to start the day, although it could get a bit busy.
Facilities
9.0
The wellness services were a nice touch, especially the massage treatments, enhancing our relaxation after skiing.
Herb
United States of America,
August
2024
6.2/10
The hotel has an excellent location near the ski lifts, making it convenient for skiing. The staff was exceptionally helpful and attentive, which greatly enhanced my stay. Unfortunately, the breakfast was often too busy and lacked variety, and the swimming pool did not meet my expectations with its size. Additionally, the apartment we stayed in was in poor condition, which was disappointing given the hotel's usual standards.
Rooms
5.0
The apartment we received was in terrible shape, dark, and full of black flies, which made for an uncomfortable stay.
Service
9.0
The staff was brilliant and went out of their way to assist us, but it felt like the hotel was understaffed during busy times.
Location
10.0
The hotel is brilliantly located just a short walk from the ski lift, which made getting to the slopes very easy.
Dining
5.0
Breakfast was quite busy with too little staff, and the food options were limited.
Facilities
5.0
The swimming pool was too small and didn't have enough space for families, which was a letdown.
John
United States of America,
August
2024
8.6/10
I had a fantastic skiing weekend with my family at this hotel. The exceptional service from the staff truly stood out, as they were incredibly helpful with everything we needed. The hotel itself was modern with spacious and clean rooms. The only downside was that the breakfast was a bit hectic and the swimming pool felt small at times. Overall, a great stay with minor issues during peak hours.
Rooms
9.0
The rooms were very spacious, clean, and comfortable, perfect for families.
Service
10.0
The service was exceptional; the staff helped with everything, from carrying our equipment to even getting diesel for my car.
Location
10.0
The location was brilliant, just a 100m walk to the chairlift to the 1800 base.
Dining
7.0
Breakfast had lots of options, but it got quite busy.
Facilities
6.0
The swimming pool was nice but a bit small, which can be an issue for parents.
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